ClickSWITCH

What?

What does “Action Needed” status mean?

What if my switch isn’t completed & I miss a payment?

What if I don’t have the information required to submit a switch?

Which address should I use for my biller and depositor?

What is a direct deposit?

What is an automatic payment?

What do I need to start my ClickSWITCH?

What should I do if my SwitchTRACK code isn’t working?

What is ClickSWITCH?

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How?

Can I use ClickSWITCH to switch my bill payments?

Will I be notified of any switch updates?

How do I add additional switches?

How do I know if my payment or deposit has been switched?

How long will it take for my switch to be complete?

How long will it take for me to submit a switch request?

How is ClickSWITCH secure?

How does ClickSWITCH work?

How do I get a SwitchTRACK code?

How do I log in to ClickSWITCH & get started?

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Why?

Why do I need to enter my billing account number or other specific information?

Who?

Who should I contact about technical difficulties?

Do I need to call my billers & depositors to confirm the switch?

Who do I contact for questions about ClickSWITCH?

When?

When is it safe to move & remove funds from my prior account?

How long does it take for a ClickSWITCH to be received?