What Is the Skip-a-Pay Program? HRCCU allows you to save money with the Skip-a-Pay Program or during holidays by skipping a designated number of loan payments and adding it to the end of your loan term. Skip-a-Pay Program Eligibility You are eligible for the Skip-a-Pay Program if you meet the following requirements: Your loan must… Read more »
Archives: Help Articles
Help Articles
How do I apply for a credit card?
HRCCU offers two options for credit cards: Visa Platinum and Shared Secure Visa. If you are already an HRCCU member, you can easily apply online by logging in to your Online Banking account. You can also click the Apply Today button for the credit card you choose right from the page or give us a call.
How do I access online banking?
To log in to your Online Banking account, visit here. Need to Enroll in Online Banking? Enrolling in Online Banking is easy. Plus, it allows you to bank on your schedule with the power to access your accounts in the palm of your hand. Get started at the link below. To enroll in online banking,… Read more »
How does Skip-a-Pay affect my loans?
The Skip-a-Pay Program is available to HRCCU members looking to free up some extra cash, especially for the holiday season. You can skip loan or credit card payments for a designated time if you are eligible. Here is how skipping a month’s payment on a loan will affect it: The skipped months will be added… Read more »
How can I make a loan payment?
Online – Click the Pay Loan button at the top right of hrccu.org Enroll or Sign into our new online loan payment portal and choose how you pay! Visit a Branch – Go in-person to a branch and pay with cash or check. By Mail – If you are unable to use any of the methods above… Read more »
How are debit card fees charged?
Debit card electronic payment fees are charged at the time of the purchase or can be delayed until the following business day due to certain instances such as insufficient funds (NSF) or incorrect account information. The types of debit card fees can be from Courtesy Pay, returned payments due to NSF, or international service fees… Read more »
How do I know if my check has cleared?
To verify if your check has cleared you may: Log in to your mobile app and review your recent deposits or search by the dollar amount, check number or by deposit. Visit any branch near you. Call the Member Experience Center at 518.886.3400.
Why am I having trouble logging in to online banking?
We recommend a few steps to ensure ease and security of your account. One of these features are is challenge questions that you answered when first creating your account. When you forget your password and these questions come back up – the security software also generates questions that you have not answered before as a way to… Read more »
General Information – Kasasa Accounts
Our Kasasa Cash®, Cash Back® and Saver® accounts have no monthly service fees and no minimum balance. Just meet the minimum requirements each month and earn your rewards. It’s that simple! More info can be found here:
What are the fees for overdraft protection and Courtesy Pay?
Overdraft Overdraft Protection is a service that is on every HRCCU checking account at the time of account opening. This protection will pull money from your savings account to cover a transaction in the checking account with insufficient funds. HRCCU charges a $2 service fee nightly, for every day your account is overdrafted. There is no… Read more »
