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Help Articles

Monthly Qualifications – Kasasa Accounts

Must have 12 debit card transactions post and settle, minimum $5 transaction. Must be enrolled in e-statements. Must have online banking and with monthly logins. More info can be found here.

How much is the fee for a new card?

The fee is $10 for a new card and can be picked up at any branch near you. To view a list of other possible fees, visit here.

How long does the loan application approval take?

If you believe that you should have heard back about your loan by now, do not hesitate to call our Loan Center. Our representatives are happy to answer any and all questions you may have.

What is Mobile Deposit?

You must have a checking account in good standing with HRCCU At least 15 years of age Signature, Date, Member Number and E-deposit are required in all Remote Deposit Capture deposits Processing occurs Monday – Friday throughout the day until 5 pm Deposits post to member accounts within 2-3 hours The first $200.00 is available… Read more »

How do I view my scheduled bank transfers?

To view your transfer schedule, you must first log in to your online banking. You will then see a menu at the top of the page, select Transfers. This is also where you can manage your scheduled transfers. Scroll down the page to see Scheduled Transfers.

How do I open an account with HRCCU?

Meet the eligibility requirements.* Sign up for an account online, over the phone or by visiting one of our five branches. Start enjoying all the benefits of membership. *Anyone who lives, works, worships or attends school located within Saratoga, Warren, Washington, Rensselaer counties or the Towns of Cohoes, Watervliet or Green Island and their immediate families are eligible… Read more »

How do I know if I qualify for Courtesy Pay?

What is Courtesy Pay? Courtesy Pay allows HRCCU members to draw their checking account into the negative to cover a check, bill, or other electronic payment if you qualify. HRCCU will cover up to $500 in overdrawn transactions for a small fee. Courtesy Pay Eligibility Courtesy Pay is contingent on your HRCCU consumer checking account… Read more »